Service, Not Standing
The Announcement Is Not the Communication
Early in my first year as a program director, I made some changes on clinic scheduling logistics. I announced, on one occasion, and walked away. I was right about the decision but I was wrong about the communication strategy. What people remembered wasn’t the...
Culture Starts with Leadership: From Self-Awareness to Organizational Transformation
Culture significantly influences how people perceive their organizations and approach leadership challenges. Exceptional leaders recognize they cannot effectively fulfill their responsibilities without considering the culture of their organization. Attempts to fix or...
Culture As A Leadership Responsibility
The culture within any professional setting, be it a school or a clinic, is initially a leadership responsibility, but when implemented correctly, becomes a shared set of values that is greater than, and expected to outlive, the tenure of any single leader. That...
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