Teaching and Learning

New Year’s Resolutions have become something of a cliché in our culture, even the butt of jokes. Why? Because our collective failure to keep those resolutions—to lose weight, to save money, to call Mom every week—has rendered them semi-ridiculous, the stuff of late-night comedy and Sunday morning funny pages.

But that doesn’t mean reviewing our past performance in various areas of our lives and resolving to do better in the future isn’t a worthwhile activity. And although we can engage in such self-assessment at any time and should probably be doing it on a regular basis, the beginning of a new calendar year provides an excellent psychological impetus to plot a revised course.

In that spirit, then, and in keeping with one of our main themes in The 9 Virtues of Exceptional Leaders—that to become a better leader, you must first become a better person—I’d like to offer this short list of practical, imminently do-able behaviors that leaders should consider adopting in 2022.

Even if you’re already doing all of these, to some extent, I suspect you (like me) could probably do better. And the best part is that, if you can measurably improve yourself in these five simple areas, you might be surprised at how much of a positive difference it will make in your attitude, your relationships, and ultimately your leadership.

Read More
Yes, I know—you’d love to read more, if only you had the time. All that means is reading isn’t a priority for you, so I’m suggesting that, in 2022, you make it a priority. At the very least, schedule some time each day just to read something that no one is making you read, something that you’ve chosen.

It doesn’t have to be a lot of time—20 to 30 minutes a day would be an excellent start. And I strongly suspect you could free up an extra 20 or 30 minutes just by limiting your time looking at social media or watching Netflix. A lot of people read just before going to bed. Others get up a little earlier to have some quiet time. Find what works for you—but do find some time in your day to read.

What you read is up to you, but it doesn’t have to be just books about business or leadership. Enjoy some good fiction or popular non-fiction. Read up on historical time periods that interest you. Find out what your teenagers are reading and follow along, so you can see what they’re being exposed to. All of this will help make you a more thoughtful, intellectually well-rounded person, and that will have profound implications for your leadership.

Reflect More
At the same time, reading alone isn’t sufficient to bring about the kind of behavioral changes that will ultimately make you a better person and a better leader. The other half of the equation involves reflection, taking time to actually ponder, or think deeply about what you’ve read.

The incomparable value of great literature, whether fiction or non-fiction, is that it teaches us more about what it means to be human. For those lessons to be internalized, however, we must spend time thinking about them—considering them in context and asking how they might apply to our current-day situation and ultimately, to ourselves.

Tolkien’s Lord of the Rings and Malcom Gladwell’s Outliers, although very different works, have provided wonderfully enjoyable reading experiences for millions. The salient question, though, is what can you take away from your encounter with these literary powerhouses? What can Tolkien and Gladwell teach you about yourself? About others? About leadership?

So here’s a practical suggestion: Begin in January going to bed 30 minutes earlier so you can get up 30 minutes earlier and spend that time savoring a good book. Then, in the car on your way to work, turn off the radio and just think about what you read. You might be pleasantly surprised at some of the revelations that come to you.

No More White Lies
This is a hard one, but no less important for that. All of us, even if we’re basically honest in the areas that matter most (or so we think), have a tendency to tell “white lies”—seemingly minor untruths or half-truths, usually designed to save us embarrassment or make us look better to others. We say we were stuck in traffic when we’re late for a meeting, or claim we never received that important e-mail we failed to read—even though it isn’t true.

The problem is that lying, even in relatively minor ways, becomes habitual. And over time, white lies like these become like little leprous spots on our souls, slowly eating away at both our self-regard and our reputation. We tend to think that white lies don’t really hurt anyone, but that’s not true. They hurt us, even if no one else.

The good news is that truth-telling can become habitual, as well, if we commit to it regardless of the consequences to ourselves. And remember that there are two ways to avoid most of those white lies: You can admit that you were late because you overslept, or you can simply be on time to begin with.

Practice Empathy
It’s true that some people just seem to be more empathetic than others. But does that mean if you’re not “naturally” empathic, then you can’t learn to consider and take into account other people’s feelings?

Of course not. That’s another one of our main themes in The 9 Virtues: that you can improve yourself in all areas of your life. It is within your power to do so. Virtue can be defined as a set of behaviors that become habits, and thus virtue is ultimately an act of will. Telling the truth, even when it hurts, requires an act of will, and so does resolving to see and understand other people’s perspectives when they differ from your own.

The key is first of all to recognize that there are other perspectives, many of them quite valid—perhaps just as valid as your own, if not more so. This requires humility, which we would argue is the foundational virtue. At the same time, disciplining yourself to take other points of view into account is an excellent way of developing and internalizing the virtue of Humility.

So, the next time you’re in a situation where you find that others disagree with you or disapprove of your actions, instead of getting angry or frustrated, make a conscious effort to understand why they feel the way they do. When you’re having a difficult time understanding why an employee is behaving in a certain way, try putting yourself in that person’s shoes. That doesn’t mean you’ll come to agree with them or excuse their behavior—but it will be huge step toward communicating with them in a way that could well prove beneficial to you both.

Do a Good Turn Daily
Last of all—speaking as someone who has raised three Eagle Scouts—I’d like to recommend that you take a page from the Boy Scout handbook and look for an opportunity to perform an act of service for someone else every single day.

That person could be an absolute stranger. At a fast-food restaurant recently, I noticed a woman who was obviously homeless, sitting in a corner nursing a cup of coffee. I was just beginning to wonder what I could do to help her when the lady in line in front of me added a $5.00 gift card to her order and then dropped it off, without a word, at the woman’s table.

While such gestures are heart-warming, however, especially during the holiday season, we shouldn’t overlook the people we’re around all the time—those we work with, friends and acquaintances, even our own families. The act of service itself doesn’t have to be grand; it could be something as simple as doing the dishes because you notice your spouse seems tired. Nor does the act even need to be acknowledged. There are lots of things we can do for people that they never even know about.

As you resolve to look every day for opportunities to serve people, the first thing that will happen is that those opportunities will present themselves. The truth is, they were there all the time—we just weren’t necessarily looking for them. And the second thing that will happen is that we will become kinder, more empathic versions of ourselves, embodying the virtues of both Humility and Charity.

This New Year, along with resolutions that will mostly benefit yourself (like weight loss), try making some of these resolutions that will also benefit others—especially those you lead. As you do, you will notice a marked improvement in your self-regard, your ability to relate to and communicate with others, and your ability to inspire those you lead. You’ll be a better leader, precisely because you’ve become a better person.

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“I’m starting with the man in the mirror. I’m asking him to change his ways and no message could’ve been any clearer. If they wanna make the world a better place, take a look at yourself and then make a change.” These Michael Jackson lyrics may be familiar to some. For me, this chorus comes to mind when I’m conducting professional development sessions.

I firmly believe growth happens at the edge of introspection and self-development. I see the value in taking time to objectively learn more about ourselves, specifically “how” and “why” we do what we do. Research has shown the most effective leaders are those who understand themselves, their strengths and vulnerabilities.

Paul Sean Hill, a former flight director and director of mission operations for human spaceflight at NASA, shared that successful leaders may get comfortable with their own reputation. There is the tendency to focus on past personal or professional triumphs or thinking a team’s success is a result of their leadership alone. Continuing down this path may cause leaders to make poorly thought-out decisions, lose the ability to take risks, or become numb to the realities around them. Sometimes, a failure can snap leaders out of these patterns, but even that requires a leader to be honestly introspective and own up to their mistakes.

I am passionate about helping leaders unlock their leadership potential by performing optimally and finding ways to elevate others along the way. I am excited to say we strive to do just that at the Academy for Advancing Leadership through consultant services and professional development. Time and time again, I encounter leaders who view the assessment process as a waste of time or get fixated on one nuance or another. My approach is to encourage leaders to widen their lenses to avoid taking the bait and missing the cues. As tempting as it may be to spend time defending one’s actions, it is important to remember an assessment provides an accurate representation of a person by highlighting perspectives and differences.

There are no right or wrong answers. There is no good or bad behavioral style. Each leader is unique and has a valuable role within an institution or organization. Good assessments create a robust story of who the leader is, how they are likely to act in a given situation, what motivates them to do what they do, and which ways they demonstrate their acumen. With knowledge from the assessment, leaders may better understand their behaviors related to problem solving, influencing others, emotional intelligence, and otherwise engaging in today’s environments.

More than ever, leaders want and need to get it right. We all know the stakes are so high. The way things were once done will no longer work. Change is what we face. We must be open to continuous introspection to lead effectively.

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