Put Your Clinic in the Black: The Clinical Operations Bootcamp for Administrators & Staff
Put Your Clinic in the Black is a two-day onsite workshop designed to help clinical leaders and staff improve your dental clinic operations, so you can better assist patients, train students, lower costs, and increase revenues.
Put Your Clinic in the Black: The Clinical Operations Bootcamp for Administrators & Staff
COVID-19 has made it more difficult for dental clinics to be profitable. And right now, clinical managers and staff may be challenged with:
- Managing your clinic budget
- Devising strategies for recruitment and retention of staff
- Addressing patient satisfaction, complaints, and termination
- Determining which EHR reports are vital vs. nice but unnecessary
- Remediating students, faculty, and staff
- Controlling inventory, instrument purchases, and scheduled maintenance
To help your dental school clinic improve its efficiency and effectiveness–so you and your staff can better assist patients, train students, lower costs, and increase revenues–we invite you to join us for a two-day onsite program, Put Your Clinic in the Black: The Clinical Operations Bootcamp for Administrators and Staff in Atlanta on October 8-9. 2021.
Cost, Dates, Location
Dates
October 8-9, 2021, 9 a.m. to 4:30 p.m. each day
Location
Georgia Tech Hotel and Conference Center
800 Spring St NW
Atlanta, GA 30308
Cost
Early Bird Registration: $499 (Ends September 24, 2021)
Standard Registration: $799 (as of September 25, 2021)
Registration closes October 4, 2021
Scholarship Options
Scholarships are currently not available for this program. Visit our Scholarship Information page for more information.
CE Credits
Academy for Advancing Leadership (AAL) partners with CE providers to help professionals in academia and those transitioning to academic careers achieve their goals as leaders, educators, and agents of change for their organizations. AAL is working with a number of associations in different professions to secure CE credits. Please contact us to request CEs for your profession or for additional details.
Download More Info
2021 Agenda coming soon
Contact Info
George Weinstein
Vice President
404-350-2098
gweinstein@aalgroup.org
What You Will Learn
Put Your Clinic in the Black offers nearly 20 hours of practical tips and guidance, case studies, coaching, and more to equip you with the tools you need to move from a cost center to a profit center that serves your community and trains the next generation of dentists even better than before. The program covers topics like:
Budgets and Fiscal Responsibility
- Creating your clinic budget (or managing the one you’re given)
- Tracking where the money is spent
- How to increase revenues: production vs. collections
Patient Relations and Support
- Acquiring new patients and retaining current ones
- Improving patient scheduling and flow to maximize chair utilization
- Addressing patient satisfaction, complaints, and termination
Compliance, Safety and Environmental Health
- Understanding what violations will shut your clinic down
- Training to ensure conformity to laws and regulations
- Remediating students, faculty, and staff
Human Resources
- Devising strategies for recruitment and retention of staff and faculty
- Performance management, training, and coaching
- Using handbooks and manuals to ensure legal compliance
Data Management/EHR Records
- Determining which reports are vital vs. nice but not necessary
- Knowing how students, faculty, and other users game the system
- Establishing proper billing and coding procedures
Strategic Management
- Being willing to say, “No,” and withstanding the consequences
- Controlling inventory, instrument purchases, and scheduled maintenance
- Insourcing vs. outsourcing lab work and other critical functions
We Help Clinical Teams Get Aligned and Grow
Put Your Clinic in the Black is more than just a conference. Our team provides hands-on training and guidance in a collaborative setting to help solve your most pressing challenges. You’ll leave with tangible strategies for improving everything from how you train your front desk personnel and who you authorize to schedule your patients to ensuring billing and coding compliance.
Meet Our Experts
Nichole Alley, MBA
AAL Consultant
Clinic Administrator Nichole Alley has been with the East Carolina University School of Dental Medicine for four years and currently manages the following departments and individuals: patient coordinators, coders, inventory team, shipping and receiving, lab team (including pre-clinical support and dental technician), QA/QI director, nurse, sterilization, dispensaries. In addition, she provides leadership support for radiology, facilities, the EHR team, dental assistants and hygienists, front desk staff, and the call center. She is the chief strategist for all clinic processes, is in charge of clinic budget creation, management, and review, coordinates or personally performs all training, and oversees the tracking, management, and resolution of all patient issues.
Joseph W. Parkinson, DDS, MPA, FAGD
AAL Consultant
Dr. Parkinson is originally from Buffalo, New York, where he earned his BA in Biological Sciences from the State University of New York at Buffalo in 1992. He received his DDS from the University of Missouri-Kansas City in 1997 followed by his AEGD in 1998. He achieved his Fellowship in the Academy of General Dentistry in 2011 and earned his Master of Public Administration from Eastern Kentucky University in 2017.
Dr. Parkinson has 23 years of experience in private practice as well as large-scale dental clinic operations, including 15 years of administrative experience in multiple large-scale clinics. He has expertise in all areas of clinical operations, including strategic planning, quality assurance/quality improvement, risk management, HR, billing and coding, accreditation and compliance with regulatory bodies and agencies. He has authored articles on clinic administration and leadership for the Journal of Dental Education and has served on the Executive Board of a local non-profit organization.
Linda Wells, DMD, MBA
AAL Consultant
Dr. Linda Wells is the Associate Dean for Clinical Programs and an associate professor at the University of Missouri-Kansas City School of Dentistry. She has been in dental education and clinic administration for over 20 years, starting her career at Baylor College of Dentistry. She was at Marquette University in Milwaukee and the University of Detroit-Mercy in Detroit before becoming Associate Dean at UMKC. Dr. Wells is an active member of ADEA, currently serving on the Council of Faculties and as the Councilor for the Clinic Administration Section. She also is a Clinical Sciences accreditation consultant for the ADA’s Commission on Dental Accreditation.
Lennon Scott, MBA
AAL Consultant
Mr. Lennon Scott, MBA has over 22 years of Information Technology experience and a BS in Computer Science. At the beginning of Mr. Scott career, he developed software applications for the banking industry. Mr. Scott has over 18 years of experience working in large scale medical and dental clinics and has administered multiple enterprise health record (EHR) systems including EPIC, Centricity EMR and axiUm. Mr. Scott is very proficient with Oracle, SQL Server, and other database technologies, and database reporting and analytics software applications: Crystal Reports, Microsoft SSRS Reports and Power BI.
Team-Based Learning to Catapult Your Success
While clinic leaders and individual staff members will certainly benefit from this program, your institution will realize the best results if clinic managers and multiple staff personnel attend as a team. We believe in team-based learning so much that we’ll pay for your 4th team member when you register three .
EARLY BIRD REGISTRATION
$499
(Ends September 24, 2021)
Contact VP for Business Development George Weinstein at gweinstein@aalgroup.org to register your fourth team member for free.
STANDARD REGISTRATION
$799
(as of September 25, 2021)
Contact VP for Business Development George Weinstein at gweinstein@aalgroup.org to register your fourth team member for free.
GROUP REGISTRATION
For groups of 5 or more, please contact VP for
Business Development George Weinstein at gweinstein@aalgroup.org for special rates.
All prices include lodging (for Thursday, October 8 and Friday, October 9 ONLY) at the Georgia Tech Hotel and Conference Center, continental breakfast, lunch, and materials for each day of the program.
