by Felicia Tucker-Lively | Sep 14, 2026 | Leadership Development
“Let’s talk this over.” “Will anyone get hurt?” “Just the facts, please.” Have you encountered leaders who approach communication in one of these ways? Some leaders learn and work best by talking through information, asking questions, and thinking aloud. Others are...
by W Josh Cox | Sep 14, 2026 | Leadership Development
We expect leaders to find solutions to problems. When you make a statement or ask a question in a meeting, it’s interesting to watch and notice how many people stop listening and start composing their reply before you’ve even finished. That instinct isn’t...
by Sukirth Ganesan | Sep 14, 2026 | Leadership Development
Early in my first year as a program director, I made some changes on clinic scheduling logistics. I announced, on one occasion, and walked away. I was right about the decision but I was wrong about the communication strategy. What people remembered wasn’t the...
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