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AAL Newsletter

Leading in a Crisis: Be Calm and Have a Plan

by Rob Jenkins, 9 Virtues Blog, June 22, 2017

Leadership is never more important than in times of crisis, whether minor or not-so-minor, Rob Jenkins explains. “You have to remain calm. If you panic, everyone will panic, and the situation will disintegrate even further,” he says. A leader must have a plan to address the crisis, even if  it is simply getting everyone together to devise a plan.

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NYU Lutheran Medical Center

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